Effective Date: [01/08/2025]
Last Updated: [15/08/2025]
1. Introduction
PAR Group UK Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website (www.pargroupuk.com), enquire about our services, or engage with us as a client.
We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all relevant privacy laws.
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2. Who We Are
PAR Group UK Ltd
85 Great Portland Street, First Floor,
London, W1W 7LT
Telephone: 020 7205 2346
Email: info@pargroupuk.com
Company Number: [Insert Number]
We are the Data Controller for personal data collected via this website.
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3. What Data We Collect
We may collect and process the following types of personal data:
a) Information you provide directly:
•Name
•Email address
•Phone number
•Postal address
•Project details (including architectural plans, property descriptions, etc.)
b) Information we collect automatically:
•IP address
•Browser type and version
•Pages visited and time spent on our site
•Device and operating system information
(Collected via cookies – see our Cookie Policy.)
c) Information from third parties:
We may receive contact details from publicly available sources such as the Planning Portal, or data providers (e.g., SeracTech) under the “legitimate interest” basis, where we believe our services may be relevant to your project.
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4. How We Use Your Data
We process your personal data for the following purposes:
•Responding to enquiries and providing quotations.
•Performing our contractual obligations if you become a client.
•Sending marketing communications we believe may be of interest to you (you can opt-out at any time).
•Managing our website performance, analytics, and security.
•Complying with legal obligations.
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5. Lawful Bases for Processing
We rely on one or more of the following lawful bases:
•Contractual necessity – to provide our services and fulfil agreements.
•Legitimate interests – for direct marketing and business development where it does not override your rights.
•Consent – where you have explicitly agreed to receive certain communications.
•Legal obligation – where processing is necessary for compliance with the law.
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6. How We Share Your Data
We do not sell your personal data.
We may share it with:
•Our employees, contractors, and suppliers for the purpose of delivering our services.
•Professional advisors (e.g., accountants, solicitors).
•Service providers such as IT hosting, email platforms, and analytics tools.
•Authorities where required by law.
Any third parties are required to handle your data securely and only for the agreed purposes.
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7. Data Retention
We keep your personal data only for as long as necessary:
•Enquiry data: up to 12 months if no contract is formed.
•Client project data: up to 7 years after completion (for legal and warranty purposes).
•Marketing contact data: until you opt-out or request deletion.
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8. Your Rights
Under the UK GDPR, you have the right to:
•Access a copy of the personal data we hold about you.
•Request correction of inaccurate or incomplete data.
•Request deletion of your personal data.
•Object to processing based on legitimate interests.
•Restrict our processing of your data.
•Withdraw consent at any time (where consent is the legal basis).
•Data portability (transfer your data to another provider).
To exercise these rights, contact us at info@pargroupuk.com.
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9. Marketing & Opt-Out
If we contact you for marketing purposes, you can:
•Reply with “Unsubscribe” to any email.
•Email info@pargroupuk.com to opt-out.
We will respect your preference immediately.
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10. Security
We take appropriate technical and organisational measures to safeguard your personal data, including secure servers, encryption, and restricted access to authorised personnel only.
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11. Cookies
We use cookies and similar technologies to improve your experience. For details, please see our separate Cookie Policy.
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12. Complaints
If you are unhappy with how we handle your data, please contact us first at info@pargroupuk.com.
You also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk or by calling 0303 123 1113.
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13. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Effective Date.”
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Would you like me to now create a matching Cookie Policy so your website is fully compliant and covers tracking/analytics tools you might be using? That way the Privacy Policy and Cookie Policy will work hand-in-hand for GDPR compliance.
